May 3, 2005

The Honorable Margaret Spellings
US Secretary of Education
400 Maryland Avenue S.W.
Bldg. FOB-6
Washington, D.C. 20202

Dear Secretary Spellings:

I am writing on behalf of the Council of State Administrators of Vocational Rehabilitation (CSAVR) to share our concerns regarding the proposed monitoring system the Rehabilitation Services Administration (RSA) is in the process of establishing.

The CSAVR is composed of the chief administrators of the Public Vocational Rehabilitation (VR) Agencies serving individuals with physical and mental disabilities in the states, District of Columbia, and the territories. These agencies constitute the state partners in the State-Federal, public-private partnership referred to as the public VR program.

CSAVR wishes to acknowledge that the State VR Agencies support accountability, and to that end, believe in and support a highly specialized monitoring system. Agency Directors are concerned, however, that the direction the proposed monitoring system is currently taking, may not be appropriate, or in the best interest of all of vocational rehabilitation’s customers and stakeholders.

The new monitoring system proposes to have vendors, consumers, and state agencies, participate in the monitoring review process. Based on this proposal, we respectfully request answers to the following questions.

1. Why is it not a conflict of interest for vendors who receive funding from VR to be involved in a state agency’s performance review?

2. What assurances do state agencies have that the individuals who will be conducting their performance reviews are knowledgeable of the Rehabilitation Act, the implementing regulations, state procurement rules, EDGAR, and other information, as appropriate to make informed and accurate decisions?

3. What safeguards will be in place to protect the confidentiality of VR consumers, whose case records should not be available to outside entities, simply because they are part of a monitoring team?

4. What assurances can you give a state agency that any information gathered to determine targeted areas for monitoring, is accurate, appropriate, and based on the Rehabilitation Act and the implementing regulations?

5. What assurances can you give a state agency that technical assistance will be available for the provision of any corrective action necessary, based on pertinent findings?

CSAVR has several representatives on the Steering Committee, developed by RSA, to oversee the implementation of the new monitoring system. They have asked these same questions on every conference call convened. To date, however, these questions have not been answered.

CSAVR would greatly appreciate a response from you or the Inspector General’s Office regarding our concerns.

If you have any questions or need additional information, you can reach me by phone at 301-654-8414 or email carlsuter@rehabnetwork.org. I shall look forward to hearing from you at your earliest convenience.

Sincerely,
Carl Suter, Executive Director
CSAVR
 

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